Three Important factors related to Accessibility to be aware of for accreditation:

1. It is a written plan. Like all other CARF “plans”, and like the individual plans for clinical services, it is written and is the result of an assessment of the organization’s needs in multiple areas of accessibility. It identifies overall goals, action steps, timelines, persons responsible, and revenue sources (this connects it to financial planning and management standards). It is reviewed and updated.

2. Developing and maintaining your plan (and all required plans) can be done through implementing some basic standard ongoing operating procedures. Organizational plans should become an ongoing part of doing business rather than something that has to be pulled out and updated because “CARF is coming back again.” In other words, make the accessibility plan, along with all other plans, a part of your ongoing standard operating procedures. The key to embedding the planning process in ongoing operations is integrating it within information management activities, such as the “management team” approach noted in the resource disk materials provided for Section 1.N., Information Measurement and Management.

3. A written status report. Standard #3 in the Accessibility standards requires an annual written accessibility status report that communicates the results of an organizational review of the plan. Communicated is a progress report on the plan’s goals and objectives and current input/assessment activities, along with new areas to be addressed in the coming year. The purpose of the standard/annual written report is to ensure that organizations are actively engaged in the accessibility planning process. If organizations are active in this process, documentation related to the organization’s management practices would typically show an ongoing discussion and focus on the accessibility goals in meeting minutes, in addition to an annual status report.